Frequently Asked Questions
Are the prices on your website final?
Are the prices on your website final?
Yes. All prices are in US dollar and reflect the final cost. What you see is what you pay—no hidden fees.
Can I buy directly without requesting a quote?
Can I buy directly without requesting a quote?
Absolutely. All products shown online are available for direct purchase. No need to wait—just add to cart and check out.
How fast is delivery within United States, Italy?
How fast is delivery within United States, Italy?
We ship within 1-2 business days of receiving your order. Most orders arrive within 7-15 business days, depending on your location.
Can I request a quote for bulk or clinic orders?
Can I request a quote for bulk or clinic orders?
Yes. If you're buying in bulk or need a full surgical kit, you can request a custom quote—we respond within 24 hours.
Do I need a veterinary license to order?
Do I need a veterinary license to order?
No. You can place an order as a vet, clinic, distributor, or even as a pet owner—just choose what you need and check out.
Are your products certified and safe?
Are your products certified and safe?
Yes. All our implants and instruments meet veterinary surgical standards and are used by professionals in multiple countries.
Can I trust the quality if I’ve never ordered before?
Can I trust the quality if I’ve never ordered before?
Of course. We offer sample orders, fast support, and local service. Many first-time clients become long-term partners after their first purchase.